Pricing
Prices you can read before you call. Imagine that.
Most tech support quotes you a number after they've got you on the hook. We publish ours. Flat rates, no hourly meter, no upsells at the door — and if we don't deliver, you don't pay.
Pay as you go
Flat-rate visits & sessions
House Call
$99 flat, up to 2 hours
A Veteran comes to you, on time, unhurried. Most home visits — Wi-Fi, printers, device setup, tutoring — are done in one visit.
Extended visits billed at $45/hr, quoted and approved before the clock starts.
Remote Session
$49 flat, up to 1 hour
Secure remote help while you watch every move. Never recorded without your explicit permission — and never recorded by default.
Scam & Fraud Response
Priority flat, quoted same-day
Active scam or account takeover? We drop routine work. Devices secured, accounts frozen, fraud reported, defenses rebuilt. First phone consult is free.
Ongoing care
Managed care plans
For technology you never want to think about again. Every plan includes monitoring, updates, backup checks, and priority access to your own Veteran tech.
One person, one or two devices
- Unlimited remote help
- Updates & security patches
- Is-this-a-scam checks
- One house call per quarter included
A household, or one senior with adult children keeping watch
- Everything in Neighbor, for up to 4 people
- Monthly privacy & security check-in
- Priority scam response
- Monthly house call included
- Tutoring sessions included
Jacksonville businesses, up to 10 seats
- Managed endpoints & backups
- Security policy & employee scam training
- Priority help desk, same tech
- Monthly health report in plain English
Draft rates. These are proposed prices for feedback, benchmarked against local competitors — not yet final. Whatever the final numbers, the promise doesn't change: quote before work, no surprise fees, 100% deliverable or 100% refund.
Compare honestly
How this stacks up
| Option | Typical cost | Who does the work |
|---|---|---|
| Big-box tech support (membership) | ~$200/yr membership, in-home visits extra | Whoever's assigned; store drop-off culture |
| On-demand dispatch apps | ~$79+/visit, rotating techs | A different stranger each visit |
| Senior-focused remote services | ~$75/session or ~$230/yr, remote only | Rotating support team, never in your home |
| US Veteran Digital (draft) | $99 flat house call, $49 remote, $39–149/mo plans | The same background-checked local US Veteran, every time |
Our ironclad guarantee
100% Deliverable — or 100% Refund.
We don't get paid unless you get results. Flexible payment plans if you need them — money is not our goal.